Viribright Lighting Inc. – hereafter referred to as VIRIBRIGHT®

1. Purchase Orders

All purchase orders must be submitted in writing to: orders@viribright.us

Orders must include the following details:

Bill-to and Ship-to addresses
Valid Purchase Order Number (PO#)
Contact name and phone/email
Shipping method (carrier/account, if customer-designated)
Clearly defined freight responsibility, if applicable

2. Terms of Payment

Inventory Items:
Prepay by Check or Credit Card
Net Terms (on approved credit only)
Wire Transfer

Non-Inventory / Standard Distributor Items:
Prepay in Full via Company Check, Credit Card, or Wire (Credit card fees may apply. Credit cards accepted only on repeat orders.)

Special Order / Direct Import (Retail Customers):
30% Deposit at Time of Order, 70% Due Prior to Shipment
Letter of Credit (L/C) or Wire Transfer
Net Terms (OAC) for approved retail accounts only

3. Minimum Order Quantities (MOQ)

Standard Inventory Items:
Sold by case quantities. Breaking cases may incur a handling fee.

Special Order Items:
MOQ of 3,000 units for most bulbs. Contact your VIRIBRIGHT® Account Manager for specific requirements.

4. Free Freight Program

Orders of $1,500 or more (net total, before tax) qualify for Free Ground Freight within the Continental United States only.

Applies to standard inventory items only.

Freight method and carrier will be selected by VIRIBRIGHT® unless otherwise agreed in writing.

5. Shipments

All shipments are F.O.B. Rialto, California for inventory items and F.O.B. China or Vietnam (Hong Kong, Shenzhen, Dang Nan) for special order or direct import items.

Customers may provide their own shipping account numbers for both domestic and international shipments.

Cut-off time for same-day or expedited shipping is 2:00 PM PST. Orders received after this time may ship the following business day.

Export packaging, palletization, and handling may be billed as additional charges unless otherwise specified.

6. Packaging and Handling

Standard packaging is included unless specified otherwise.

Special labeling, palletizing, or custom packaging requirements must be pre-approved and may incur additional charges.

VIRIBRIGHT® reserves the right to change packaging methods without notice if it does not alter product quality or compliance.

7. Claims and Adjustments

All goods are inspected prior to shipment. Damaged, lost, or incorrect shipments must be reported within 5 business days of receipt.

Claims must be submitted in writing with photos, supporting documentation, and original PO reference.

VIRIBRIGHT® is not responsible for damage occurring in transit if shipment terms are F.O.B. Origin and carrier is customer-designated.

VIRIBRIGHT® is not liable for any incidental or consequential damages, installation costs, or lost business due to defective or delayed product.

All claims are subject to verification.

8. Specifications and Modifications

All specifications are subject to change without notice. Product changes that improve performance or efficiency will not void standard terms.

Custom product modifications must be approved in writing and are subject to special terms including pricing, lead times, and minimum quantities.

9. Warranty and Limitation of Liability

VIRIBRIGHT® provides a Limited Warranty available on request or as stated on the product packaging or invoice.

EXCEPT AS EXPRESSLY PROVIDED, VIRIBRIGHT® MAKES NO OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.

VIRIBRIGHT®’s total liability shall not exceed the original purchase price of the product. In no event shall VIRIBRIGHT® be liable for special, indirect, or consequential damages.

10. "Powered by VIRIBRIGHT®" and Third-Party Products

VIRIBRIGHT® may market and sell selected commercial fixtures supplied by approved partners under the “Powered by VIRIBRIGHT®” line. While we take care in the selection of partners, VIRIBRIGHT® disclaims all liability for such third-party products and customers agree to indemnify VIRIBRIGHT® from all related claims. Warranties and service for these items are the responsibility of the manufacturer or partner.

11. Pricing and Quotations

All prices must be issued in writing and are valid for 30 calendar days from the date of quotation.

Orders confirmed within that period will be price protected for up to 90 days from order date.

Possession of a price list or prior quote does not constitute an offer to sell or price guarantee.

Delays in shipment caused by the customer may void price protection and result in revised pricing.

12. Returned Goods Policy

All returns require a Return Material Authorization (RMA) number and packing list.

Requests to return surplus, non-defective product must be made within 21 days of shipment.

Returns must be factory-sealed and in saleable condition.

Freight prepaid by customer unless otherwise authorized.

A restocking fee of up to 20% plus original outbound freight may apply.

Defective materials under warranty must be returned no later than 15 days after warranty expiration.

RMA does not guarantee credit; products will be inspected before final credit is issued.

13. Sample Policy

Samples are provided to lighting reps and distributors per prior written agreement or as stated on the invoice or contract.

Overdue sample invoices may result in frozen credit lines and withheld commissions until brought current.

All sample accounts are subject to Net 30 unless otherwise stated.

14. Delinquent Accounts

VIRIBRIGHT® reserves the right to charge late fees, finance charges, and collection costs for overdue invoices.

If a customer's financial condition deteriorates or becomes unsatisfactory, VIRIBRIGHT® may suspend shipments and/or require prepayment.

Approval of terms on one order does not guarantee credit on future orders.

15. Force Majeure

VIRIBRIGHT® shall not be held liable for any failure or delay in performance due to circumstances beyond its control including, but not limited to, acts of God, labor disputes, shortages of materials, transportation delays, war, government restrictions, or pandemics.

By submitting a purchase order to VIRIBRIGHT®, the customer agrees to all terms outlined in this document. Any deviation from these terms must be agreed upon in writing by an authorized officer of VIRIBRIGHT®.