Viribright FAQ Frequently Asked Questions
If you have any additional questions, please browse our F.A.Q. (Frequently asked questions" page here to see if you can have your answers immediately. 

Online Orders

The time it takes to receive your order depends on several factors, including processing and shipping times. On average, it takes 1 to 2 business days to process an order and 24 hours to ship. Once shipped, it usually takes 3 to 5 business days for the order to arrive. Shipping times may vary depending on the shipping speed you selected and your location. Please note that our shipping warehouse is located in California, United States.

We understand that sometimes customers may need to return an order. If this is the case, we are here to assist you with the process. Simply email us and we will guide you through the necessary steps. Our goal is to make sure our customers are happy with their purchases. Go to our Support Center


At Viribright, we utilize a variety of major carriers including FedEx, UPS, and USPS. During checkout, you will be given the option to select your preferred delivery method. If you choose the Free Shipping or Economy option, the carrier used will be determined by Viribright at our discretion.

At the moment, we only offer shipping to the United States and Canada and do not have the capability to ship overseas. However, this policy may change in the future.

Product Information

In the past, incandescent bulbs were the most widely used lighting source, and their brightness was determined by their wattage, with 100 watts being the brightest and 40 watts being the dimmest.

With LED lights, most of the electricity is converted into light, instead of being dispersed as heat as it is with incandescent bulbs. Hence, a brighter light can be produced without producing heat.

The "Wattage Equivalent" of LED lights is a comparison to the wattage of incandescent bulbs, and serves as a baseline for what a certain LED light is equivalent to in terms of brightness. For example, a 100-watt incandescent bulb would be equivalent to a 100-watt equivalent LED bulb, which typically uses only 10 watts of electricity.

Contractor / Maintenance / Wholesale Accounts

Yes we do! You can download our Virbright Catalog Here!

We have a contractor account program that is suitable for all types and sizes of contractor companies. If you are interested in setting up a contractor account, please reach out to us through our Commercial / Wholesale Page and Form.

Yes, we provide tailored accounts to meet the needs of maintenance companies and departments. Our team at Viribright has a decade of expertise in lighting and is equipped to offer solutions for all lighting requirements. Contact us through our Commercial / Wholesale Page page to learn more about our offerings for maintenance businesses and departments.

Yes, we offer a comprehensive wholesale program for brick and mortar retail stores. Our extensive experience and expertise in lighting solutions make us the ideal partner for businesses of all sizes. Our wholesale pricing is designed to give our partners a competitive advantage in the market.

You can apply on our Wholesale / Commercial Page.

Please note, we do not offer drop-ship or marketplace-only accounts. An investment in inventory is required to participate in our wholesale program.


Unfortunately, the Viribright light bulb warranty does not cover incidental or weather damage. Viribright can not be responsible for these types of coverage. Suppose an item is returned under coverage and evidence shows that the item is damaged in a way that is not covered in the Limited Manufacturer Warranty. In that case, we will dispose of the item, and a refund or replacement will not be honored.

For technical assistance with your Viribright product, please reach out to us via our Support page or give us a call. Our support hours are from 9am to 5pm Pacific Standard Time.

Please note that we are unable to provide support if the product has been modified or used outside of its intended purpose.

Additionally, we are unable to assist with issues related to third-party components or specifications, as our expertise is limited to our own products.

Customer Support Phone NUmber

Phone: (951) 268-7095 (Main)
Toll Free: (877) 847-4276

Send a message

Click here to go to our Contact Us page of if you need support go to our Support Page